Return Policy

At n2x, we design products that move with you. If something isn’t right, we’re here to make it right — simply and transparently.

1. Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

  • Items must be unused, unwashed, and in original condition

  • All original tags and packaging must be intact

  • The item should not be damaged or altered

2. Non-Returnable Items

The following items are not eligible for return:

  • Items purchased on final sale or clearance

  • Innerwear or hygiene-sensitive products (if applicable)

  • Gift cards

3. Exchange Policy

We currently offer size exchanges for eligible products.

  • Exchange requests must be made within 7 days of delivery

  • Exchanges are subject to stock availability

4. Return Process

To initiate a return or exchange:

  1. Email us with your order number

  2. Mention the reason for return/exchange

  3. Our team will guide you through the next steps

5. Refunds

  • Once we receive and inspect the returned item, your refund will be processed

  • Refunds are issued to the original payment method

  • Please allow 5–7 business days for the refund to reflect

6. Shipping Charges

  • Return shipping charges may apply, unless the item received was defective or incorrect

  • Original shipping charges (if any) are non-refundable

7. Damaged or Incorrect Items

If you receive a damaged or wrong product:

  • Contact us within 48 hours of delivery

  • Share clear images of the product

  • We will arrange a replacement or full refund at no extra cost

8. Cancellations

  • Orders can be cancelled within 12 hours of placing the order

  • Once shipped, orders cannot be cancelled

9. Contact Us

For any queries, feel free to reach out.

Move better. Live better.